Serviceology For Services- 7th International Conference, ICServ 2020, Osaka, Japan, March 13-15, 2020, Proceedings

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Serviceology for Services- 7th International Conference, ICServ<span style=color:#777> 2020</span>, Osaka, Japan, March 13-15,<span style=color:#777> 2020</span>, Proceedings

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Serviceology for Services- 7th International Conference, ICServ 2020, Osaka, Japan, March 13-15, 2020, Proceedings.torrent
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[ FreeCourseWeb.com ] Serviceology for Services: 7th International Conference, ICServ 2020, Osaka, Japan, March 13–15, 2020, Proceedings



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English | ISBN: 981153117X | 2020 | 309 pages | EPUB, PDF | 33 MB + 30 MB

This book constitutes the refereed proceedings of the 7th International Conference on Serviceology for Services, held in Osaka, Japan, in March 2020.

The 16 full papers and 3 short papers presented in this volume were carefully reviewed and selected from 58 submissions. The papers are organized around the following topics: hospitality management; service innovation and employee engagement; service marketing and consumer behavior; customer experience and service design; service engineering and implementation.



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