[ FreeCourseWeb.com ] Start your technology career in Customer Support / Help Desk



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MP4 | Video: h264, 1280x720 | Audio: AAC, 48 KHz, 2 Ch

Genre: eLearning | Language: English + .srt | Duration: 25 lectures (1 hour, 40 mins) | Size: 496 MB

Without any degrees, certifications or experience, you can start your technology career in Customer Support / Help Desk.

What you'll learn



Learn about the pros and cons of technology and if this is right for you.

Consider the different paths one can take in the technology industry.

Understand which jobs you can apply for with no experience or education needed to get your foot in the door.

Learn about the technical subjects and soft skills that employers desperately need.

Learn how to troubleshoot and solve problems.

Learn powerful communication techniques to provide outstanding customer service.

Learn about knowledgebase and how to create technical documentation.

Create a resume and coverletter that will substantially increase your visibility with employers.

How to prepare for interviews and ace them with confidence.

How to continually increase your pay and get promotions.



Requirements



The opportunities we'll discuss requires no formal education, degree or certification.

Students only need to be willing to learn and take action.



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We upload these learning materials for the people from all over the world, who have the talent and motivation to sharpen their skills/ knowledge but do not have the financial support to afford the materials. If you like this content and if you are truly in a position that you can actually buy the materials, then Please, we repeat, Please, Support Authors. They Deserve it! Because always remember, without "Them", you and we won't be here having this conversation. Think about it! Peace...