[ FreeCourseWeb.com ] Difficult Conversation Skills & Communication Masterclass



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Genre: eLearning | MP4 | Video: h264, 1280x720 | Audio: aac, 48000 Hz

Language: English | VTT | Size: 685 MB | Duration: 30 mins

What you'll learn

Understand the circumstances that lead to difficult conversations

Learn ways of handling difficult conversations

Understand how to use empathy to facilitate a conversation

Learn how to reach agreement and close the conversation gracefully



Requirements

A willingness to learn new skills and consider changing your existing approach to the subject

Description

From time to time many of us will face conversations which we anticipate will be difficult and which we may feel ill-equipped to handle. We may also occasionally be involved in amicable conversations that suddenly turn sour. Having the knowledge and confidence to deal with these situations can mean the difference between a relationship fortified and a relationship lost, or a sale made, and a sale lost. Those who have mastered the art of dealing with difficult conversations know very well that it is rarely an overnight phenomenon. It takes years of experience to hone. The stark reality is that dealing with difficult conversations is fraught with pitfalls almost guaranteed to unhinge the novice.



This course is designed to equip you with both the skillset and the confidence you need to successfully manage difficult conversations and ensure that both sides have the best chance of leaving the encounter feeling happy.



This course aims to be CONCISE and ACTIONABLE. It is jam packed with tips and tricks. You will learn how to:



Use Winrar to Extract. And use a shorter path when extracting, such as C: drive



ALSO ANOTHER TIP: You Can Easily Navigate Using Winrar and Rename the Too Long File/ Folder Name if Needed While You Cannot in Default Windows Explorer. You are Welcome ! :)



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We upload these learning materials for the people from all over the world, who have the talent and motivation to sharpen their skills/ knowledge but do not have the financial support to afford the materials. If you like this content and if you are truly in a position that you can actually buy the materials, then Please, we repeat, Please, Support Authors. They Deserve it! Because always remember, without "Them", you and we won't be here having this conversation. Think about it! Peace...