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The Empathetic Workplace - 5 Steps To A Compassionate, Calm, And Confident Response To Trauma On The Job |
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Torrent Details |
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- NAME
- The Empathetic Workplace - 5 Steps to a Compassionate, Calm, and Confident Response to Trauma On the Job.torrent
- CATEGORY
- eBooks
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- 512e01e0d5f329c938e6ee4b42ad866618e311c9
- SIZE
- 502 kB in 1 file
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- Uploaded on 18-02-2021 by our crawler pet called "Spidey".
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Description |
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[ DevCourseWeb.com ] The Empathetic Workplace: 5 Steps to a Compassionate, Calm, and Confident Response to Trauma On the Job
Read More Stuff Visit and Support Us -->> https://DevCourseWeb.com
English | February 16th, 2021 | ISBN: 1400220025 | 208 pages | True EPUB | 0.50 MB
This critical resource gives managers, HR, and anyone who may come into contact with someone in trauma—including workplace violence, harassment, assault, illness, addiction, fraud, bankruptcy, and more—the tools they need to be prepared for what lies ahead.
This book is crucial for every manager or HR representative who shouldn't just prepare to one day be faced with a report of a traumatic experience at work, but plan on it. This five-step method will help managers make survivors feel supported and understood. The Empathetic Workplace guides supervisors of any level through an understanding of how stories of trauma impact the brain of both the survivor and the listener, as well as the tools to handle the interaction appropriately, to help the listener, the organization, and most importantly, the survivor.
The easy-to-follow LASER method outlined in these pages includes the following elements that all managers should know and understand:
• Listen-Controlling your own reaction, managing your body language, asking open-ended questions, hearing what is not being said, and winding down the speaker when the conversation becomes unproductive are essential elements in being a good listener.
• Acknowledge-Once someone shares a difficult personal story with you, it is important to acknowledge that gift.
• Share-You can help the speaker regain some measure of control by sharing information with him or her about what happened or what happens next, your personal or organizational values, and what you don't yet know but hope to learn.
• Empower-You can help the traumatized person by providing him or her with resources that are available to them through the company or outside groups.
• Return-The final step is to ensure that the traumatized person has a way to come back later when he or she cannot remember all that you said, thinks of more questions, or wishes for updates.
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We upload these learning materials for the people from all over the world, who have the talent and motivation to sharpen their skills/ knowledge but do not have the financial support to afford the materials. If you like this content and if you are truly in a position that you can actually buy the materials, then Please, we repeat, Please, Support Authors. They Deserve it! Because always remember, without "Them", you and we won't be here having this conversation. Think about it! Peace...
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FILENAME | SIZE | |
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[ DevCourseWeb.com ] The Empathetic Workplace - 5 Steps to a Compassionate, Calm, and Confident Response to Trauma On the Job.zip | 502.1 KB |
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