[ TutGee.Com ] Linkedin - The 10 Pillars Of Customer Experience

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[ TutGee.com ] Linkedin - The 10 Pillars of Customer Experience

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[ TutGee.com ] Linkedin - The 10 Pillars of Customer Experience.torrent
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Uploaded on 23-08-2022 by our crawler pet called "Spidey".
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Description

[ CourseWikia.com ] The 10 Pillars of Customer Experience



If You Need More Stuff, kindly Visit and Support Us -->> https://CourseWikia.com







Released 08/2022

MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch

Skill Level: General | Genre: eLearning | Language: English + srt | Duration: 38m | Size: 279 MB



Customer experience is a team sport! When everyone understands customer experience and the key pillars that support it, powerful enthusiasm, alignment, and collaboration tend to follow. In this course, Brad Cleveland explains what customer experience is and shows you 10 key pillars that, together, create a positive customer experience. Brad explains how to build the foundation for customer experience through vision, goals, and employee engagement. He highlights the importance of listening, both through a great voice of the customer (VoC) strategy and through customer service opportunities that provide insight on where to improve. Brad goes over how to design a better customer experience by wrapping data in a compelling customer narrative and improving processes and technology. He covers building inspiration through customer advocacy and innovation, then dives into using investments and leadership to build and maintain momentum.



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We upload these learning materials for the people from all over the world, who have the talent and motivation to sharpen their skills/ knowledge but do not have the financial support to afford the materials. If you like this content and if you are truly in a position that you can actually buy the materials, then Please, we repeat, Please, Support Authors. They Deserve it! Because always remember, without "Them", you and we won't be here having this conversation. Think about it! Peace...



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Files in this torrent

FILENAMESIZE
~Get Your Files Here !/01 - Introduction/01 - Building a strong foundation for customer experience.mp410.4 MB
~Get Your Files Here !/01 - Introduction/01 - Building a strong foundation for customer experience.srt977 B
~Get Your Files Here !/01 - Introduction/02 - Who is this course for.mp410.9 MB
~Get Your Files Here !/01 - Introduction/02 - Who is this course for.srt2.3 KB
~Get Your Files Here !/01 - Introduction/03 - What is customer experience.mp424.4 MB
~Get Your Files Here !/01 - Introduction/03 - What is customer experience.srt5.8 KB
~Get Your Files Here !/02 - 1. Customer Experience Foundation/01 - Pillar 1 Vision and goals.mp420.7 MB
~Get Your Files Here !/02 - 1. Customer Experience Foundation/01 - Pillar 1 Vision and goals.srt7 KB
~Get Your Files Here !/02 - 1. Customer Experience Foundation/02 - Pillar 2 Employee engagement.mp419.5 MB
~Get Your Files Here !/02 - 1. Customer Experience Foundation/02 - Pillar 2 Employee engagement.srt5.3 KB
~Get Your Files Here !/03 - 2. Customer Experience Listening/01 - Pillar 3 Voice of the customer.mp426.8 MB
~Get Your Files Here !/03 - 2. Customer Experience Listening/01 - Pillar 3 Voice of the customer.srt5.8 KB
~Get Your Files Here !/03 - 2. Customer Experience Listening/02 - Pillar 4 Customer service.mp428.7 MB
~Get Your Files Here !/03 - 2. Customer Experience Listening/02 - Pillar 4 Customer service.srt6.8 KB
~Get Your Files Here !/04 - 3. Customer Experience Design/01 - Pillar 5 Customer narrative.mp423 MB
~Get Your Files Here !/04 - 3. Customer Experience Design/01 - Pillar 5 Customer narrative.srt6.4 KB
~Get Your Files Here !/04 - 3. Customer Experience Design/02 - Pillar 6 Processes and technology.mp436.1 MB
~Get Your Files Here !/04 - 3. Customer Experience Design/02 - Pillar 6 Processes and technology.srt7.2 KB
~Get Your Files Here !/05 - 4. Customer Experience Inspiration/01 - Pillar 7 Customer advocacy.mp421.1 MB
~Get Your Files Here !/05 - 4. Customer Experience Inspiration/01 - Pillar 7 Customer advocacy.srt5.9 KB
~Get Your Files Here !/05 - 4. Customer Experience Inspiration/02 - Pillar 8 Innovation.mp428.1 MB
~Get Your Files Here !/05 - 4. Customer Experience Inspiration/02 - Pillar 8 Innovation.srt6.1 KB
~Get Your Files Here !/06 - 5. Customer Experience Momentum/01 - Pillar 9 Investments.mp415.1 MB
~Get Your Files Here !/06 - 5. Customer Experience Momentum/01 - Pillar 9 Investments.srt5.6 KB
~Get Your Files Here !/06 - 5. Customer Experience Momentum/02 - Pillar 10 Leadership.mp414.1 MB
~Get Your Files Here !/06 - 5. Customer Experience Momentum/02 - Pillar 10 Leadership.srt4.4 KB
~Get Your Files Here !/Bonus Resources.txt386 B
~Get Your Files Here !/Ex_Files_The_10_Pillars_of_Customer_Experience/Exercise Files/Additional Resources.pdf33.5 KB

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