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Udemy - Mb-230 - Microsoft Dynamics 365 Customer Service Mastery |
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Torrent Details |
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- NAME
- Udemy - Mb-230 - Microsoft Dynamics 365 Customer Service Mastery.torrent
- CATEGORY
- Other
- INFOHASH
- adc002e191eaaf95fdf0a247ac8cc1f19419d047
- SIZE
- 798 MB in 25 files
- ADDED
- Uploaded on 20-06-2023 by our crawler pet called "Spidey".
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- 0 seeders & 0 peers
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Description |
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[ DevCourseWeb.com ] Mb-230: Microsoft Dynamics 365 Customer Service Mastery
If You Need More Stuff, kindly Visit and Support Us -->> https://DevCourseWeb.com
Published 5/2023
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 797.90 MB | Duration: 1h 34m
A Complete Guide to the Microsoft Dynamics 365 Customer Service Module to Ace the MB-230 Certification exam.
What you'll learn
Case Management in Detail
Knowledge Management
Service Level Agreements
Entitlements
Service Scheduling
Customizing Customer Service Module
Omni-Channel Management
Requirements
Be able to configure entities/tables in Dataverse
If You Need More Stuff, kindly Visit and Support Us -->> https://CourseWikia.com
Get More Tutorials and Support Us -->> https://FreeCourseWeb.com
We upload these learning materials for the people from all over the world, who have the talent and motivation to sharpen their skills/ knowledge but do not have the financial support to afford the materials. If you like this content and if you are truly in a position that you can actually buy the materials, then Please, we repeat, Please, Support Authors. They Deserve it! Because always remember, without "Them", you and we won't be here having this conversation. Think about it! Peace...
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Files in this torrent |
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| FILENAME | SIZE | |
|---|---|---|
 | ~Get Your Files Here !/1 - Introduction to Customer Service/1 - Introduction.mp4 | 44.9 MB |
| ~Get Your Files Here !/1 - Introduction to Customer Service/2 - Creating a Trial account.mp4 | 39.5 MB |
 | ~Get Your Files Here !/1 - Introduction to Customer Service/2 - Trial link.txt | 184 B |
| ~Get Your Files Here !/2 - Basic Case Management/3 - Case Walkthrough.mp4 | 60.3 MB |
| ~Get Your Files Here !/2 - Basic Case Management/4 - Case Management.mp4 | 49.2 MB |
| ~Get Your Files Here !/2 - Basic Case Management/5 - Stages in Case Lifecycle.mp4 | 44.9 MB |
| ~Get Your Files Here !/2 - Basic Case Management/6 - Case Status.mp4 | 23.6 MB |
| ~Get Your Files Here !/2 - Basic Case Management/7 - Customer Service Admin Center.mp4 | 13.8 MB |
| ~Get Your Files Here !/3 - Advanced Case Management/8 - Customizing Case Resolution Form.mp4 | 21.7 MB |
| ~Get Your Files Here !/4 - Queues Routing Rules/10 - Routing Rules.mp4 | 24.2 MB |
| ~Get Your Files Here !/4 - Queues Routing Rules/11 - Converting Activity to Case.mp4 | 22.9 MB |
| ~Get Your Files Here !/4 - Queues Routing Rules/12 - Subjects.mp4 | 20.2 MB |
| ~Get Your Files Here !/4 - Queues Routing Rules/9 - Queues.mp4 | 36.4 MB |
| ~Get Your Files Here !/5 - Case Relationships/13 - Parent Child Cases.mp4 | 29 MB |
| ~Get Your Files Here !/5 - Case Relationships/14 - Merging Cases.mp4 | 12.5 MB |
| ~Get Your Files Here !/6 - Email Configuration/15 - Email Configuration.mp4 | 26.8 MB |
| ~Get Your Files Here !/6 - Email Configuration/16 - Automatic Conversion of Emails to Cases.mp4 | 78.1 MB |
| ~Get Your Files Here !/7 - Knowledge Base KB Management/17 - Introduction to Knowledge Base Articles KB Articles.mp4 | 21.7 MB |
| ~Get Your Files Here !/7 - Knowledge Base KB Management/18 - Knowledge Base Article creation and resolution.mp4 | 54.8 MB |
| ~Get Your Files Here !/7 - Knowledge Base KB Management/19 - KB Article Versions.mp4 | 70.8 MB |
| ~Get Your Files Here !/7 - Knowledge Base KB Management/20 - Creating KB Article from a Template.mp4 | 17.2 MB |
| ~Get Your Files Here !/7 - Knowledge Base KB Management/21 - Convert Cases to KB Articles.mp4 | 42.5 MB |
| ~Get Your Files Here !/7 - Knowledge Base KB Management/22 - KB Article Settings.mp4 | 23.3 MB |
| ~Get Your Files Here !/7 - Knowledge Base KB Management/23 - Service Providers.mp4 | 19.5 MB |
| ~Get Your Files Here !/Bonus Resources.txt | 386 B |
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