Language: English | Size: 1.72 GB | Duration: 3h 1m
How to Master Crisis Management and Lead Your Organization Effectively and Successfully Through Difficult Times.
What you'll learn
Understanding what is Crisis Management
Definitions & key terms in the Crisis world
Types of Crisis
Why having a Crisis Management Framework is important?
what is the Crisis Management lifecycle? and how it works?
How to be well-prepared for a crisis?
What are the key Pre-Crisis activities you must have?
How to assess risks and identify potential crisis scenarios?
Developing a crisis response Plan
Creating a Crisis Management Team and defining roles and responsibilities
Roles and Responsibilities of the Crisis Management Team Members
Establishing communication protocols and channels
Strategies for designing, Developing and Implementing a Crisis Communications Plan
Crisis response, what are the key during-Crisis activities you must perform?
what are the immediate response actions?
Decision-making processes
Coordinating resources and logistics
Why engaging external stakeholders and partners is important?
Top 10 best practices to consider during crisis situation for a successful response
Post-Crisis activities, how to emerge stronger?
Case studies: examples of companies that have handled crises well
Case studies: examples of companies that were criticized for their handling of the crisis situation
Strategic tips to Identify potential crises scenarios
step-by-step crisis activation actions guide
what are the key elements in a crisis response plan?
Tips for Effective Communication During a Crisis
Requirements
No pre-requisites required, no previous Crisis management or Risk management required.
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