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[ CourseWikia.com ] Empathy For Customer Service Professionals (2023) |
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Torrent Details |
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![[ CourseWikia.com ] Empathy for Customer Service Professionals <span style=color:#777>(2023)</span>](https://l.0c.mom/cover/65877160.webp)
- NAME
- [ CourseWikia.com ] Empathy for Customer Service Professionals (2023).torrent
- CATEGORY
- Other
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- e8c190e12297d8815a642330c09b26ba2f998e86
- SIZE
- 70 MB in 20 files
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- Uploaded on 27-07-2023 by our crawler pet called "Spidey".
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Description |
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[ CourseWikia.com ] Empathy for Customer Service Professionals (2023)
If You Need More Stuff, kindly Visit and Support Us -->> https://CourseWikia.com
Released: 07/2023
Duration: 19m | .MP4 1280x720, 30 fps(r) | AAC, 48000 Hz, 2ch | 69 MB
Level: Beginner | Genre: eLearning | Language: English
Customer service people may answer questions accurately and resolve problems swiftly, but the interaction can still end badly if a customer doesn't feel positive. Learn about how practicing empathy—building a connection—makes customers feel cared about and creates rapport. Instructor Myra Golden shares three keys to empathy in customer service and reveals how to use empathy to put customers at ease and reduce callbacks. Learn about how to use empathy to your advantage with difficult customers. Plus, if genuine empathy is challenging, Myra shares a formula for conveying empathy even when it doesn't come naturally.
Homepage
https://www.linkedin.com/learning/empathy-for-customer-service-professionals-22626867
If You Need More Stuff, kindly Visit and Support Us -->> https://FreeCourseWeb.com
Get More Tutorials and Support Us -->> https://DevCourseWeb.com
We upload these learning materials for the people from all over the world, who have the talent and motivation to sharpen their skills/ knowledge but do not have the financial support to afford the materials. If you like this content and if you are truly in a position that you can actually buy the materials, then Please, we repeat, Please, Support Authors. They Deserve it! Because always remember, without "Them", you and we won't be here having this conversation. Think about it! Peace...
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Files in this torrent |
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| FILENAME | SIZE | |
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 | ~Get Your Files Here !/01 - Introduction/01 - Customers remember how you make them feel.mp4 | 4.5 MB |
 | ~Get Your Files Here !/01 - Introduction/01 - Customers remember how you make them feel.srt | 1.6 KB |
| ~Get Your Files Here !/02 - 1. Why Empathy in Customer Service Matters/01 - Explore the role of empathy in customer service.mp4 | 11.1 MB |
| ~Get Your Files Here !/02 - 1. Why Empathy in Customer Service Matters/01 - Explore the role of empathy in customer service.srt | 4.1 KB |
| ~Get Your Files Here !/03 - 2. Empathy The Secret to a Great Customer Experience/01 - Be an empathic customer service professional.mp4 | 12.7 MB |
| ~Get Your Files Here !/03 - 2. Empathy The Secret to a Great Customer Experience/01 - Be an empathic customer service professional.srt | 5.1 KB |
| ~Get Your Files Here !/03 - 2. Empathy The Secret to a Great Customer Experience/02 - If genuine empathy is hard for you, try this.mp4 | 8.8 MB |
| ~Get Your Files Here !/03 - 2. Empathy The Secret to a Great Customer Experience/02 - If genuine empathy is hard for you, try this.srt | 3.7 KB |
| ~Get Your Files Here !/04 - 3. Build Your Empathy Quotient/01 - Would you say that to your grandmother.mp4 | 7 MB |
| ~Get Your Files Here !/04 - 3. Build Your Empathy Quotient/01 - Would you say that to your grandmother.srt | 3.1 KB |
| ~Get Your Files Here !/05 - 4. Apply Empathy to Your Customer Support Tool Kit/01 - Diffuse anger with empathy.mp4 | 8.1 MB |
| ~Get Your Files Here !/05 - 4. Apply Empathy to Your Customer Support Tool Kit/01 - Diffuse anger with empathy.srt | 3.7 KB |
| ~Get Your Files Here !/05 - 4. Apply Empathy to Your Customer Support Tool Kit/02 - Use empathy to your advantage in customer support.mp4 | 6.5 MB |
| ~Get Your Files Here !/05 - 4. Apply Empathy to Your Customer Support Tool Kit/02 - Use empathy to your advantage in customer support.srt | 2.8 KB |
| ~Get Your Files Here !/05 - 4. Apply Empathy to Your Customer Support Tool Kit/03 - Convey empathy when things go wrong for the customer.mp4 | 6.5 MB |
| ~Get Your Files Here !/05 - 4. Apply Empathy to Your Customer Support Tool Kit/03 - Convey empathy when things go wrong for the customer.srt | 3.5 KB |
| ~Get Your Files Here !/06 - Conclusion/01 - Continue to cultivate your empathy skills.mp4 | 4.7 MB |
| ~Get Your Files Here !/06 - Conclusion/01 - Continue to cultivate your empathy skills.srt | 1.8 KB |
 | ~Get Your Files Here !/Bonus Resources.txt | 386 B |
 | ~Get Your Files Here !/Ex_Files_Empathy_for_Customer_Service_Professionals/Exercise Files/Empathy Statements.pdf | 41.6 KB |
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