Textbook in PDF format

The Quality Management Division of the American Society for Quality has put together the ultimate preparatory guide for the Certified Quality Manager Exam. The Certified Quality Manager Handbook thoroughly describes each portion of the exam, providing insights, definitions, and sample exam questions. Each part also includes a bibliography for further reference. In addition to helping them pass the exam, quality managers will find the book very helpful as a desk reference. Written in a collaborative effort by the Quality Management Division of ASQ, the Certified Quality Manager Handbook is one of the most comprehensive books ever on the subject of quality management, specifically on the Certified Quality Manager Exam. The book helps those seeking certification by providing a collection of study questions and answers, simulating those found on the actual exam. The included study questions are conveniently packaged in a separate removable booklet, meaning the main text can be brought into the exam and used in the open-book portion. In addition, the book features an in depth glossary providing definitions to terms that are crucial to the complete understanding of quality management and the passing of the certification exam.The Certified Quality Manager Handbook does more than provide the information needed for passing the exam. It is also an excellent desk reference for those who want to learn more about quality management, including professionals who may already be certified. Written by a team of experts with years of experience in Quality Management, this book will be a great source of information for quality professionals, even years after completing the exam