Understanding the Retail Cycle From Purchase Orders to Loyal Customers
What you'll learn Understand the flow of merchandise and its associated data as it traverses through the retail enterprise Learn the key industry-specific terms related to merchandise supply chain, technology and marketing Review visual merchandising concepts and their impact on the customer experience Gain an understanding of the cross-functional coordination required to achieve right product, right place, right time, right price Discuss the latest industry trends such as omni-channel sales, artificial intelligence, and personalization Explore buyer's and merchandiser's perspectives on e-commerce and omni-channel selling
Requirements No retail experience required, just bring a desire to learn Also see optional companion course "Retail Math: Understanding the Numbers that Drive Success"