[ FreeCourseWeb.com ] The Real-Time Revolution: Transforming Your Organization to Value Customer Time



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ISBN: 1523085630 | 2019 | EPUB | 192 pages | 893 KB

Jerry Power, Tom Ferratt, "The Real-Time Revolution: Transforming Your Organization to Value Customer Time"



Time has become a precious commodity, so business leaders who can save their customers' time more effectively than competitors do will win their loyalty. This book shows how it's done.



Business survival requires valuing what customers value–and in our overworked and distraction-rich era, customers value their time above all else. Real-time companies beat their rivals by being faster and more responsive in meeting customer needs.



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